Privacy Policy

Effective Date: March 11, 2025 · Last Updated: March 11, 2026

hexaTune LLC ("hexaTune," "we," "us," or "our") operates mobile applications (including hexaGenApp) and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services available on Apple App Store and Google Play Store.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

1.1 Information You Provide

• Account Information: If you create an account, we may collect your name, email address, and other registration details.
• Support Requests: When you contact us at info@hexatune.com, we collect the information you provide in your correspondence.
• In-App Purchase Information: When you make in-app purchases, payment processing is handled entirely by Apple (App Store) or Google (Google Play). We do not collect or store your payment card details. We receive transaction confirmation data such as purchase receipts, subscription status, and transaction identifiers.

1.2 Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: App usage statistics, feature interactions, session duration, and crash reports.
• Log Data: IP address, access times, pages viewed, and referring URLs.

1.3 Information from Third-Party Services

We may receive information from third-party services integrated into our apps, such as analytics providers and advertising networks, as described in Section 4.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process and manage in-app purchases and subscriptions
• Improve, personalize, and expand our Services
• Understand and analyze how you use our Services
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service and support
• Send you updates and informational notifications related to our Services
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. In-App Purchases and Subscriptions

Our applications may offer in-app purchases and subscriptions. All payment transactions are processed by the respective platform providers:

• Apple App Store: Payments are processed by Apple Inc. Subject to Apple's Privacy Policy.
• Google Play Store: Payments are processed by Google LLC. Subject to Google's Privacy Policy.

We receive purchase confirmation and subscription status information from these platforms to validate your access to premium features. We do not have access to your full payment method details.

4. Third-Party Services

Our Services may use third-party services that collect information. These may include:

• Analytics Services: To analyze usage patterns and improve our Services (e.g., Firebase Analytics, Apple Analytics).
• Crash Reporting: To identify and fix technical issues (e.g., Firebase Crashlytics).
• Advertising: We may use third-party advertising services that collect data to serve relevant ads.

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Services, subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Protection of Rights: To protect the rights, property, or safety of hexaTune, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Our Services are available worldwide. Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our Services, you consent to the transfer of your information to these countries. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access and Portability: You may request access to and a copy of your personal data.
• Correction: You may request correction of inaccurate or incomplete data.
• Deletion: You may request deletion of your personal data, subject to certain legal exceptions.
• Restriction: You may request restriction of processing of your personal data.
• Objection: You may object to processing of your personal data for certain purposes.
• Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at info@hexatune.com.

9.1 European Economic Area (EEA) — GDPR

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the rights listed above. Our legal bases for processing your data include consent, performance of a contract, legitimate interests, and compliance with legal obligations.

9.2 California — CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information, including the right to know, delete, and opt-out of the sale of your personal information. We do not sell personal information.

9.3 Other Jurisdictions

If you reside in other jurisdictions with applicable data protection laws (such as Brazil's LGPD, Canada's PIPEDA, or Australia's Privacy Act), you may have similar rights. Please contact us to exercise your rights under applicable law.

10. Children's Privacy

Our Services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at info@hexatune.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company: hexaTune LLC
• Email: info@hexatune.com
• Website: hexatune.com